Lost phone contact form

If you lost your phone at Scala please contact us as soon as possible using the form below.

How we respond

We respond Monday to Friday from 10am to 6pm by email or using your alternative phone number. We’ll let you know if it was found or not.

How to make an appointment to collect ASAP

If we’ve found your phone, you’ll need to make an appointment to collect it as soon as possible. We hold your phone for collection for a limited time, typically up to 3 weeks from the date it was lost. Appointment hours are Monday to Friday from 11am and before 6pm. If these hours are difficult for you please let us know and we’ll do our best to arrange a solution for you.

Please do not arrive at our box office without an appointment. This is because our management team may not be readily available to release your phone from secure storage and your journey may be wasted.

Send us details

    Your Name (required)

    Your Email (required)

    Your alternative contact phone number (if you have one)

    Your lost mobile phone number

    Brand and model of phone (eg. Apple iPhone 5)

    Colour of phone or description of case

    Description of wallpaper background on lockscreen

    Date the phone was lost

    Any other useful information such as where or how the phone was lost.

    Please answer to prove you are a real person and not an evil spam robot

    Read our privacy policy.

  • What others say

    ‘Thank you Team Scala for all your help yesterday. We couldn’t have done it without you. It was a great success all round. Everything ran smoothly, the atmosphere was electric and everyone is raving about it today!’
    Nina Mistry – Universal


    ‘We would like to thank you and your staff for Saturday. It was a great pleasure working with a professional team right across the board – from management, security to bar staff. We found everyone to be very helpful and easy to work with and look forward to working with your team again.’
    Jo – TwiceasNice


    ‘Once again I’d just like to say thank you for everything over the last few weeks. It’s been a quick turn around and you two have dealt with difficult scenarios brilliantly, and even made them enjoyable!It really was a great night for the fans, the band and the clients.’
    Joseph Winter – Drive Productions


    ‘We just wanted to thank all the staff that were so helpful  to us on friday we were so impressed with the attitude of each and every one of them, whilst it is never easy moving to a new venue your team did every thing to make us feel at home. We are now looking forward to the next event and we feel we can only get stronger and stronger, many thanks again’
    The Salsa Republic Team


    ‘It’s been a complete pleasure working with you and your team on a cracking couple of sold out shows – look forward to being back with you soon.’
    Amy Pearce – Serious Music


    ‘Thanks for all of your help and generosity.  It was a great night for War Child – which we did with your help and your brilliant venue.  Please pass on a big thank you to Suzanne, Lisa Marie, Charlene, Dave, security and bar staff. You have a good crew. I look forward to working with the Scala again. All of the money raised from these events fund our vital work protecting and saving young lives in war zones.’
    Jim Benner – WarChild


    ‘We will definitely look at coming back in the future, we were very well looked after so a big thank you to you and your team as well.’
    Adrian Storry — Shorebitch


    ‘A pleasure working with you and your team – always so straight forward. It was an absolutely fantastic night, and our sponsors were also delighted with the end result.’
    Alex Parmee – Absolute Audio Visual


    ‘WOW, you have an incredible team. They were just amazing all day.’
    Ben – Marshall Arts