This page provides general information about tickets for our events.

We are a standing venue so no seats are assigned to tickets. There is limited seating inside. If you want buy a ticket for a specific event, find the event page using our calendar search. There are three ways to buy tickets for most of our events.

Buy tickets from Scala Box Office


Kaiser Chiefs, Scala. Photo by Gus Stewart / Getty Images

You can buy tickets in advance for most of our events from our walk-in box office in Kings Cross. We advise you to check that we have tickets available before making the journey by contacting our box office. Once you have your tickets, treat them like cash. If they are lost or stolen we can’t re-issue them.

Cash Only at Box Office

At our box office we only accept cash, and do not accept credit or debit cards.  We do this to keep our administration costs low so we can afford to sell tickets with no booking fee. There are several cashpoints within a one minute walk from our box office.

Visiting the box office


Scala building

 The box office is at the ground level reception area on entrance to the Scala building.

Our box office is open for ticket sales from Monday to Friday, from 10am to 6pm.

These box office opening times are for buying advance tickets only and not for ticket collection. Please read our guide to ticket collection below. Please also be aware that we only sell tickets for events taking place at our own venue and not for any other venues.

Buy tickets by phone

Call Ticketweb on UK number 08444 771 000

Groups please call 0844 844 9990. Calls charged at 5p per minute.

You can buy tickets 24 hours a day over the phone.

Buy tickets online

You can buy tickets online using the Buy Tickets link on any of our event pages. Our online ticket agent is Ticketweb. They add a booking fee to the ticket price.

Ticketweb offer a variety of different collection methods to suit you. Tickets delivered by standard post are usually dispatched within 48 hours of purchase and should be with you within 14 days. However, some events may be dispatched nearer the event date. Your tickets should arrive at least three days before the event. Once your  tickets arrive, treat them like cash. If they are lost or stolen we can’t re-issue them unless they are e-tickets.

Ticket Collection

If you have purchased tickets online or by phone for collection you simply pick up your ticket on entry to the event. You will need to wait until doors open before you can do this. Visit the event page to see what time doors open. Our box office does not provide ticket collection in advance of doors opening.


 Admission | Location | Our Venue