Contact Lost Property

How we respond

We respond Monday to Friday from 10am to 6pm by email or phone. We’ll let you know whether or not we found your property or confirm that we have your property in our cloakroom.

How to make an appointment to collect ASAP

If we’ve found your item, you’ll need to make an appointment to collect it as soon as possible. We hold your item for collection for a limited time, typically up to 3 weeks from the date it was lost. Appointment hours are Monday to Friday from 11am and before 6pm. If these hours are difficult for you please let us know and we’ll do our best to arrange a solution for you.

Please do not arrive at our box office without an appointment. This is because our management team may not be readily available to release your item from secure storage and your journey may be wasted.

Send us details

    Your Name (required)

    Your Email (required)

    Your phone number

    This item was..

    What type of item was it (eg. Coat, bag)

    If you left this item in the cloakroom, enter the cloakroom tag number from the text message you received.

    Date you lost or left the item

    Please give a full description of the item/s including brand, colour or any identifying marks or contents.

    Please answer to prove you are a real person and not an evil spam robot

    Read our privacy policy.